The SpoolCast with Jared Spool

The SpoolCast has been bringing UX learning to designers’ ears around the world since 2005. Dozens and dozens of hours of Jared Spool interviewing some of the greatest minds in design are available for you to explore.

Episode #263 Chris Risdon - Connecting with Customers through Experience Maps

March 4, 2015  ·  31 minutes

A customer’s journey may begin on your website or maybe it begins in a physical retail location. But it more than likely won’t end there. Many organizations have a variety of touchpoints where their customers can interact with them. Understanding where, and also when and how a customer is interacting with your product or service is essential to providing them with a great experience.

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Episode #262 Theresa Neil - Designing Native Apps

March 3, 2015  ·  28 minutes

Offering a mobile design is essential in today’s web. Having an app, however, can be a hotly contested issue. The cries of, “we need to be in the app store!” are heard coming from corner offices. While having a presence there can be beneficial, you have to determine how to best serve your users, and whether a native app or a web based product is the ideal.

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Episode #261 Stephen Hay - Structured Content and Responsive Workflows

February 20, 2015  ·  36 minutes

Responsive web design's combination of fluid grids and media queries has really changed the design and development process. It’s an elegant way to ensure that one set of code can display appropriately across devices. It is, however, a bit of a problem with large legacy products and waterfall strategies.

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Episode #260 Jason Grigsby - Real World Responsive Web Design

February 2, 2015  ·  33 minutes

Media queries shape and form a web page to display on multiple screen sizes. That’s the core of responsive web design. Users can maintain the same level of experience that they get on the desktop even when they switch to a smaller device. The theory of responsive web design is great, but it’s not a silver bullet. When real world constraints and use cases arise it makes responsive design a bit trickier.

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Episode #259 Aaron Gustafson & Jenn Lukas - Cross-device Adaptive Design

January 26, 2015  ·  31 minutes

Responsive web design is widely regarded as a must when designing for multiple devices. With just one code base, instead of multiple sites, you can more efficiently make use of your resources. But, how your design looks is only a piece of the overall experience for a user. Having it be able to adapt to different browsers and technology can fully round out the interaction.

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Episode #258 Chris Risdon - Orchestrating Experiences for Complex Ecosystems

January 21, 2015  ·  33 minutes

User experience, as it has come to be known and understood, is generally associated with the digital space. Designers and developers working in concert to make a site, app, or digital product more usable and well designed. However, a user’s interaction with you as an organization isn’t necessarily confined to just your digital identity. This user experience design can be applied across all channels, such as a call center or physical location.

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Episode #257 Brad Frost - Building Design Systems from Atomic Elements Live!

December 18, 2014  ·  82 minutes

Have you seen style tiles, element collages, or pattern libraries? These are just a few examples of how designers are reacting to the explosion of devices and interface sizes. After all, thinking about the parts of a “page”—not just the sum of those parts—helps us create smart, scalable, maintainable designs for all those newfangled technologies.

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Episode #256 Cyd Harrell - Techniques for Mobile Research

December 17, 2014  ·  20 minutes

The so called Digital Divide is increasingly being filled with mobile devices. Because of that, you need an understanding of how your designs are appearing and behaving on smaller screens. Cyd Harrell is an expert on user research, and the one we to turn for mobile research. She says that it’s not just how your designs display on these devices but also the behavior of your users as they interact on these more personal gadgets. Users consider their mobile phones to be a much more private device than a desktop computer.

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Episode #255 Luke Wroblewski - Mobile Behavior and Design Trends Live!

December 11, 2014  ·  67 minutes

What’s going to make your whole company focus on mobile? How do people interact with their mobiles device? How can you design for this new reality and even create experiences that translate from mobile to laptop to TV?

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Episode #254 Jared Spool - How Do We Design Designers? Live!

November 21, 2014  ·  72 minutes

Why don’t design students coming out of school know about responsive design or creating mobile apps? Why are our self-taught hackers and C.S. grads having a tough time keeping up with the pace of technology innovation? It’s not that schools or professional development programs are slow to adapt; it’s more complicated than that. But our tendency to focus on skills alone just isn’t sustainable. Instead, we need to start investing in the ways we create designers and fuel their growth.

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