Usability Tools Podcast with Jared Spool & Brian Christiansen

Jared Spool discusses tips and tools for improving your site's user experience with Christine Perfetti and Brian Christiansen. They share someone UIE's most important findings from our decades of research on web design and usability.

Episode #15 Successful Web App Usability Techniques, Part 2

February 13, 2008  ·  22 minutes

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In this week’s podcast, Brian Christiansen and I continue exploring usability techniques for web-based applications. This week, we explore the usability technique toolbox, focusing on those methods that help us with web-based applications.

Show Notes

In this week’s podcast, Brian Christiansen and I continue exploring usability techniques for web-based applications. Web-based applications are different from content-based web sites because the users are involved in a transaction. When we’re researching the usability of a content-based site, we’re focused on how users will find and react to the information. However, with web-based applications, there are many other considerations that we need to account for.

If you missed the first part of the show, you can listen to it here: Usability Tools Podcast: Useful Web App Usability Techniques, Part 1

This week, we explore the usability technique toolbox, focusing on those methods that help us with web-based applications.

In this episode we start with the basic usability test, move onto variants, then talk about field studies. In each case, we explore the web-app specific advantages and talk about how we get the information we need to make informed design decisions.

We talked about several books in this episode: