Userability with Jared Spool & Robert Hoekman, Jr.

It’s a show title, not a typo! Userability was a short-run, free-wheeling call-in podcast where UXers from around the world phoned in to ask Jared Spool and Robert Hoekman, Jr. questions on the spot a wide range of user experience topics. One caller, one question, a handful of useful takeaways, and hopefully some fun throughout.

Episode #15 Going Social

April 30, 2010  ·  16 minutes

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It seems we've failed to offend our international audience sufficiently, so this week we'll try again by chatting with Jay Vidyarthi, a designer hailing form Montréal, Québec, Canada. Jay is working on a project with social design aspects. He's helping design a site where the goal is to build "an involved and contributing community of users." He wants to know if there are any user experience techniques to encourage participation.

Show Notes

It seems we've failed to offend our international audience sufficiently, so this week we'll try again by chatting with Jay Vidyarthi, a designer hailing form Montréal, Québec, Canada. Jay is working on a project with social design aspects. He's helping design a site where the goal is to build "an involved and contributing community of users." He wants to know if there are any user experience techniques to encourage participation.

Jared and Robert think human psychology is the place to start. They discuss a couple of recent issues in the social web realm, like the launch of Google Buzz. They suggest a few books which examine the intersection of psych and web design, including Joshua Porter's Designing for the Social Web, and Christian Crumlish and Erin Malone's Designing Social Interfaces.

Tune in to see if Robert and Jared manage to help Jay with an answer without offending our friendly neighbors to the north.